KOHO

How to make updates to your personal information and login/access support 

My Account & Login

I forgot which email address I used to sign up for KOHO with

How do I reset my password?

Can't open reset password link

I did not receive the verification SMS code. What should I do?

How do I reset my Passcode?

I can't login! How do I reset my password and update my phone number?

Set Up Two-Step Verification

How do I update my phone number to continue receiving two-step verification codes?

Logging into KOHO

Update your name, address, phone number, etc.

How do I make changes to my account?

How do I update or change my name?

How do I update or change my email?

How do I update or change my phone number?

How do I update or change my address?

How do I cancel/close my KOHO account?

How do I close the KOHO account of a deceased member?

Updating Account Information

Need help in French?

Are you available in Quebec?

How do I request a new feature?

How to Enable Dark Mode

General Information

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