We're sorry to see you go 😢

If you wish to close your KOHO account, please ensure your account balance is $0 and then open up a chat with us with that request.

You can transfer funds via e-Transfer through the KOHO app by navigating to $ > Send Money. Alternatively, on KOHO Web, go to Send Money, enter the amount, select a recipient, set a security question and answer, and send the transfer.

We're unable to close accounts that have an outstanding balance due.