If you run into trouble opening the reset link, try the following...
It's possible that links are set to only open in a browser. To fix this, long tap the password reset link and then choose "Open with KOHO".
If the above doesn't work, uninstall and reinstall the KOHO app, then launch the app and request a new password reset email.
Still no luck? Feel free to reach out to our support team in the KOHO app or by emailing us at [email protected]. We'll ask you for some additional details to help you get back into your account 🙂