My Account & Login

How to make updates to your personal information and login/access support

12 articles in this collection
Written by Lara, Sinead, and Colin

Why wasn’t I asked for documents to complete my account?

Written by Lara
Updated over a week ago

I can't find my address

Signing up and my address isn't an option

Written by Lara
Updated over a week ago

Why is my account suspended?

Written by Lara
Updated over a week ago

Logging into KOHO

Can't open reset password link

Written by Lara
Updated over a week ago

I forgot which email address I used to sign up for KOHO with

Written by Sinead
Updated over a week ago

How do I reset my Passcode?

Written by Lara
Updated over a week ago

How do I reset my password?

Forgot your password > request reset code

Written by Lara
Updated over a week ago

Updating Account Information

How do I update or change my phone number?

Written by Colin
Updated over a week ago

How do I close my KOHO account?

Written by Sinead
Updated over a week ago

How do I update or change my name?

Written by Sinead
Updated over a week ago

How do I update or change my email?

Written by Sinead
Updated over a week ago

How do I update or change my address?

Written by Sinead
Updated this week