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My Account & Login
My Account & Login
How to make updates to your personal information and login/access support
14 articles in this collection
Written by
Lara,
Sinead,
and
Ethan
Why wasn’t I asked for documents to complete my account?
Written by
Lara
Updated this week
I can't find my address
Signing up and my address isn't an option
Written by
Lara
Updated over a week ago
Why is my account suspended?
Written by
Lara
Updated this week
Speak to one of us
How to get in touch with User Success at KOHO
Written by
Lara
Updated this week
Logging into KOHO
Can't open reset password link
Written by
Lara
Updated this week
I forgot which email address I used to sign up for KOHO with
Written by
Sinead
Updated over a week ago
How do I reset my Passcode?
It's your 4 digit number to get into the KOHO app!
Written by
Lara
Updated this week
How do I reset my password?
Forgot your password > request reset code
Written by
Lara
Updated this week
Updating Account Information
How do I update or change my phone number?
Written by
Ethan
Updated over a week ago
How do I close my KOHO account?
Written by
Sinead
Updated over a week ago
How do I update or change my name?
Written by
Sinead
Updated over a week ago
How do I make changes to my account?
Update your name, address, phone number, etc.
Written by
Lara
Updated this week
How do I update or change my email?
Written by
Sinead
Updated over a week ago
How do I update or change my address?
Written by
Sinead
Updated over a week ago