Adding Funds & Moving Money

Options for loading your KOHO card

Methods for adding money to your account

Written by Laura
Updated over a week ago

How to Transfer Funds to Your Joint Account

How do I add money to my Joint Account? Can I use direct deposit or e-Transfer funds?

Written by Parween
Updated over a week ago

Visa Debit Loading

The fastest way to load your KOHO account.

Written by Laura
Updated over a week ago

How to transfer funds from TransferWise

Written by Parween
Updated over a week ago

Can I receive wire transfers to my KOHO account?

KOHO accounts cannot accept wire transfers.

Written by Selina
Updated over a week ago

Can I link my KOHO card with my PayPal, Xoom, or Stripe account?

Written by Parween
Updated over a week ago

How do I add money to KOHO by e-Transfer?

How do I send an e-Transfer? How do I get money on KOHO?

Written by Julia
Updated over a week ago

e-Transfer Loading

Timing & more info to load your card via e-Transfer

Written by Laura
Updated over a week ago

e-Transfer Time to Load

How long does it take to see an e-Transfer loaded to my account?

Written by Parween
Updated over a week ago

Why isn't my e-Transfer from CIBC being processed?

CIBC has a few methods of notifying who you're sending funds to.

Written by Lara
Updated over a week ago

Why can't I send a Tangerine Email Money Transfer (EMT)?

We want you to get your money faster so KOHO no longer accepts Tangerine Email Money Transfers (EMTs).

Written by Lara
Updated over a week ago

Why was my e-Transfer declined?

Problems loading your account?

Written by Steph
Updated over a week ago

How do I get reimbursed for an e-Transfer fee?

For e-Transfers over $20

Written by Parween
Updated over a week ago

Unique e-Transfer Email Addresses for Loading

So, you've received a new e-Transfer email address for loading. Now what?

Written by Colin
Updated over a week ago

How do I set up direct deposit?

AKA Direct Load or Pre-Authorized Credit (PAC)

Written by Laura
Updated this week

How to set up CRA direct deposit

Written by Julia
Updated over a week ago

Where can I find and download a direct deposit void cheque?

Written by Parween
Updated over a week ago

How do I pay a bill?

$ symbol > Pay Bills

Written by Parween
Updated over a week ago

How to set up automatic withdrawals from your KOHO account

Pre-Authorized Debit (PAD)

Written by Laura
Updated over a week ago

Can I set up a pre-authorized debit from KOHO?

You sure can.

Written by Laura
Updated over a week ago

Why was my pre-authorized debit declined?

Few reasons why your pre-authorized payment might be declined

Written by Amy
Updated this week

How do I send an e-Transfer from my KOHO account?

Trying to send money to a friend?

Written by Laura
Updated over a week ago

How do I send money to other KOHO users?

KOHO to KOHO Transfers (K2Ks)

Written by Parween
Updated over a week ago

Can someone else load my card?

e-Transfers and direct deposits must match the name on your account

Written by Parween
Updated over a week ago