I deposited money, but it hasn’t shown up in my account yet. What should I do?

It usually takes 1-3 days. Holidays might slow things down a bit, and you may need to wait a bit longer for funds to become available in your balance/account.

If the account number you used doesn’t match the one in your KOHO app, the funds will bounce back to your bank.

If there was a mistake in the account number you used and you require a reversal, please keep in mind that reversals can take up to two weeks.