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I deposited money, but it hasn’t shown up in my account yet. What should I do?
I deposited money, but it hasn’t shown up in my account yet. What should I do?
Updated over a week ago
  • It usually takes 1-3 days. Holidays might slow things down a bit, and you may need to wait a bit longer for funds to become available in your balance/account.

  • If the account number you used doesn’t match the one in your KOHO app, the funds will bounce back to your bank.

  • If there was a mistake in the account number you used and you require a reversal, please keep in mind that reversals can take up to two weeks.

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