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My Account & Login
My Account & Login
How to make updates to your personal information and login/access support
17 articles
Logging into KOHO
I forgot which email address I used to sign up for KOHO with
How do I reset my password?
Can't open reset password link
I did not receive the verification SMS code. What should I do?
How do I reset my Passcode?
I have a new phone number and can't login
Set Up Two-Step Verification
Updating Account Information
How do I make changes to my account?
How do I update or change my name?
How do I update or change my email?
How do I update or change my phone number?
How do I update or change my address?
How do I cancel/close my KOHO account?
How do I close the KOHO account of a deceased member?
General Information
Need help in French?
Are you available in Quebec?
How do I request a new feature?