Your Card

Jaclyn avatar Lara avatar Parween avatar +3
23 articles in this collection
Written by Jaclyn, Lara, Parween and 3 others

My card is expiring soon.

No need to do anything. We'll ship you a new card within the month it expires.
Jaclyn avatar
Written by Jaclyn
Updated this week

All KOHO Account Velocity Limits

The limits on the different KOHO accounts and cards
Laura avatar
Written by Laura
Updated this week

The new KOHO Premium card

Get a new vertical card design
Ehab avatar
Written by Ehab
Updated over a week ago

New KOHO Cards

Can I pick the colour of my card?
Lara avatar
Written by Lara
Updated over a week ago

What does my KOHO card say about me?

Lara avatar
Written by Lara
Updated over a week ago

Can I use KOHO for online purchases?

Heck yes!
Parween avatar
Written by Parween
Updated over a week ago

What is a Virtual Card?

How do I use my virtual card?
Parween avatar
Written by Parween
Updated over a week ago

What does Authorized and Settled mean?

Will I get this money back?
Lara avatar
Written by Lara
Updated over a week ago

Premium Account Velocity Limits

What are my spending and load limits when I have a KOHO Premium account?
Laura avatar
Written by Laura
Updated this week

How do I sync my PIN with my card?

Make an in-store purchase after calling to activate your card
Jaclyn avatar
Written by Jaclyn
Updated over a week ago

How do I make my first purchase?

Jaclyn avatar
Written by Jaclyn
Updated over a week ago

Can I make my first purchase online?

Parween avatar
Written by Parween
Updated over a week ago

What if I don't make my first purchase right away?

Steph avatar
Written by Steph
Updated over a week ago

I made my first purchase but I wasn't asked for my PIN?

Jaclyn avatar
Written by Jaclyn
Updated over a week ago

What if I don't activate my card right away?

Steph avatar
Written by Steph
Updated over a week ago

Why is my Spendable Negative?

Jaclyn avatar
Written by Jaclyn
Updated over a week ago

Can I Withdraw Cash from an ATM?

YES!
Jaclyn avatar
Written by Jaclyn
Updated over a week ago

Regular Account Velocity Limits

What are the limits on Regular KOHO accounts and cards?
Jaclyn avatar
Written by Jaclyn
Updated this week

How do I reset my PIN?

Call 1-855-564-6999, option 3
Jaclyn avatar
Written by Jaclyn
Updated over a week ago

How do I activate my KOHO card?

Call 1-855-564-6999, option 1
Jaclyn avatar
Written by Jaclyn
Updated over a week ago

When will my card arrive?

7-15 days after signing up
Jaclyn avatar
Written by Jaclyn
Updated this week

I lost my card!

How do I replace a lost card?
Jaclyn avatar
Written by Jaclyn
Updated over a week ago

How do I find an ATM?

Withdrawing money from ATMs
Jaclyn avatar
Written by Jaclyn
Updated over a week ago