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Your Card
Your Card
+1
19 articles in this collection
Written by
Lara,
Parween,
Laura
and 1 other
Your Card FAQs
Questions about using and activating your card
Written by
Parween
Updated over a week ago
All KOHO Account Velocity Limits
The limits on the different KOHO accounts and cards
Written by
Laura
Updated over a week ago
Our Metal Card
Add some weight (and dazzle!) to your wallet with a Metal Card that complements the account of your choice.
Written by
Laura
Updated over a week ago
Unverified Account Velocity Limits
What are the limits on KOHO for users who have not verified their identity?
Written by
Peter
Updated over a week ago
My card is expiring soon.
No need to do anything. We'll ship you a new card within the month it expires.
Written by
Laura
Updated over a week ago
Replacing your Metal Card
Here's how you can order a replacement Metal Card
Written by
Laura
Updated over a week ago
The new KOHO Premium card
Get a new vertical card design
Written by
Laura
Updated over a week ago
KOHO Card colours
What do the different KOHO card colours say about you?
Written by
Lara
Updated over a week ago
What is a Virtual Card?
How do I use my Virtual Card?
Written by
Parween
Updated over a week ago
I lost my card!
How do I replace a lost card?
Written by
Laura
Updated over a week ago
When will my card arrive?
10 days after signing up!
Written by
Laura
Updated over a week ago
How do I activate my KOHO card?
Call 1-855-564-6999, option 2
Written by
Laura
Updated over a week ago
What do Authorized and Settled mean?
Will I get this money back?
Written by
Parween
Updated over a week ago
How do I sync my PIN with my card?
Make an in-store purchase after calling to activate your card
Written by
Laura
Updated over a week ago
How do I reset my PIN?
Call 1-855-564-6999, option 4
Written by
Laura
Updated over a week ago
Using ATMs with your KOHO card
Withdrawing money from ATMs
Written by
Laura
Updated over a week ago
Why is my Spendable Negative?
Written by
Laura
Updated over a week ago
Regular Account Velocity Limits
What are the limits on Regular KOHO accounts and cards?
Written by
Laura
Updated over a week ago
Premium Account Velocity Limits
What are my spending and load limits when I have a KOHO Premium account?
Written by
Laura
Updated over a week ago