Thanks for joining KOHO, we are psyched to have you!
How do I opt-in for a physical card?
To opt in for a physical card, you can do so in-app. Just tap My cards on the Spend page, scroll down and select "Get a Card" and follow the prompts to get set up!
Once you've opted in for a physical card, it should arrive within 10 days of account verification. If you don't get your card in the mail by then, reach out to us through our in-app chat and let us know 📲
You also get a Virtual Card upon signing up for KOHO, so you can start spending right away. Open your KOHO app and select My cards. As well, you can also find your card details on KOHO Web by clicking the eye symbol beside the card. That's where you'll find your Virtual Card 🛍️
You can add it to Apple, Samsung, or Google Pay or use it for your online shopping!