Who is eligible for a metal card?
Metal cards are not available yet. Join the waitlist. Once they become available, only KOHO members on the yearly Everything plan will be eligible to order one. Eligibility will begin after you’ve completed your yearly payment following the 30-day trial period.
What impact will the Canada Post strike have on the delivery of metal cards?
Your metal card will be shipped once the Canada Post strike has ended. Delivery times may be delayed as a result of the strike.
What happens when I order the Metal Card before I receive my plastic card?
Once you activate your new Metal Card, your regular plastic KOHO card will be automatically cancelled.
Will there be other Metal Card colours available?
Thanks for your interest! We're excited to hear you’re eager for more options. We’re considering releasing additional colours in the future based on customer feedback and demand. Stay tuned for potential updates!
What if I already have the Everything yearly plan? Can I get a Metal Card?
Yes! You can extend your Everything yearly plan for up to 12 months. Once extended, you'll be eligible to receive a Metal card at no extra cost.
Stay tuned for updates on when this offer will be available to you 👍