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Move Money

Move Money

How to load your account and send money from KOHO

29 articles

Adding Funds via e-Transfer

How do I e-Transfer to KOHO?

How do I set up Autodeposit to KOHO?

Can someone else load my account?

What's a 3rd party e-Transfer?

e-Transfer time to load

Why isn't my e-Transfer from CIBC being processed?

Why can't I send a Tangerine Email Money Transfer (EMT)?

Adding Funds via Direct Deposit

How do I set up direct deposit?

How do I set up direct deposit with the CRA?

When can I expect to receive my direct deposit?

Why hasn't my direct deposit loaded yet?

Can I link my KOHO card with my PayPal, Xoom, or Stripe account?

Bill Payments

How do I pay a bill?

How do I cancel a bill payment?

Sending Money from KOHO

How do I send an e-Transfer from my KOHO account to another account?

How do I cancel an e-Transfer sent from my KOHO account?

How do I send money to other KOHO users?

I'm unable to send an e-Transfer from KOHO!

How long do outbound e-Transfers from KOHO take?

Transfer money from KOHO to Wealthsimple

Pre-authorized Debits

How to set up automatic withdrawals from your KOHO account

Which merchants do you support for pre-authorized debits?

Why was my pre-authorized debit declined?

General FAQs

Do you offer void cheques? Can I deposit a cheque to KOHO via the app?

Can I deposit cash at an ATM?

Debit Card Loading

How to transfer money to your Joint Account

How to send and receive money internationally

Why can't I receive wire transfers to my KOHO account?