Spend
Understanding purchases made with your KOHO card.
29 articles
What is the "tap limit" for my card?
Using ATMs with your KOHO card
What is the difference between a fraud case and a dispute case?
Why can't I dispute or report fraud on a pending transaction?
What do I do when I spot a fraudulent transaction on my account?
How do I file a chargeback or dispute?
What are the best practices when I file a dispute?
Is there a time limit for submitting a dispute or fraud case?
Where should I go to look for the history of my disputes?
How long does it take to resolve a case?
Can I block a merchant? Do you do stop payments?
A merchant charged me twice (Amazon, Apple, Uber/Lyft etc.). How do I get my money back?
How much is the foreign exchange fee?
Can I use my KOHO card outside of Canada?
Can I use my KOHO card in the United States?
Can I access the KOHO app while travelling?
Will my transactions show in CAD, or in the currency of the country I’m visiting?
Can I use KOHO to book hotels?
Can I use KOHO to book a rental car?
Can I book flights with my KOHO card?