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Spend

Understanding refund timelines, declined purchases, and disputes.

16 articles
Sinead avatarColin avatarLara avatar
Written by Sinead, Colin and Lara

Online Shopping with KOHO

Lara avatar
Written by Lara. Updated over a week ago

Can I download a statement of my transactions?

Sinead avatar
Written by Sinead. Updated over a week ago

A merchant charged me twice (Amazon, Apple, Uber/Lyft etc.). How do I get my money back?

Colin avatar
Written by Colin. Updated over a week ago

Refunds

6 articles
Sinead avatarColin avatar
Written by Sinead and Colin

Chargebacks & Disputes

3 articles
Sinead avatarColin avatar
Written by Sinead and Colin

Declined Charges

4 articles
Colin avatarSinead avatarLara avatar
Written by Colin, Sinead and Lara