You are able to withdraw cash from an ATM using your physical KOHO card.
Look for ATMs on the "Cirrus" network as they'll support withdrawals using a Mastercard.
Important:
You may be charged a $2-3 out-of-network fee to use an ATM (KOHO doesn't own any ATMs for free withdrawals).
We do have a withdrawal limits in place. You can review your account limits directly in-app by tapping on the profile icon (top left) > Account velocity limits.
Get one free withdrawal at ATMs outside Canada each month with an Extra or Everything plan. International ATM fees are usually at least $2-3 a pop. Reach out to our support team for a reimbursement to your account!
We don't have an ATM finder in-app, but here are some great resources: