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Why was I overcharged at the spa/salon?
Why was I overcharged at the spa/salon?
Updated over 2 years ago

Some services, such as spas, salons, beauty merchants, and food delivery will put a pre-authorization amount of 15-20% higher than the total charge to ensure there are enough funds for tip/gratuities, even if a tip has already been added to the total charge. This should settle at the correct amount within 5 business days. We'll keep an eye on this to make sure it settles at the correct amount. Keep your receipt in a safe place in case it doesn't, at which point you would go to the merchant for a reimbursement.

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