Sometimes ATM withdrawals may not go through due to various reasons such as technical issues or insufficient funds in your account. When an ATM withdrawal is attempted but unsuccessful, it may appear as an authorization on your transaction feed. It indicates that the funds were temporarily set aside for the withdrawal.

You can check the status of this transaction in-app by clicking on the charge in your transactions feed.

In most cases, the funds deducted from your balance for the failed withdrawal will be returned once the transaction hold expires. The hold will typically expire in a few days, but we recommend waiting up to 7-10 days before reaching out to our support team for guidance on the next steps.