Your Passcode is the 4 digit number you need to get into the KOHO app (if you don't have touch ID or face ID). If you've forgotten your Passcode, then we need to reset it over the phone.

Give us a call Monday to Friday between 9:30am-5:00pm EST at 1-855-564-6999. Stay on the line after option 9, and then select option 4 to speak to one of our agents! We'll help you reset your Passcode 😊

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