Your Passcode is the 4 digit number you need to get into the KOHO app (if you don't have touch ID or face ID). If you've forgotten your Passcode, then we need to reset it over the phone. You can reach us at 1-855-564-6999! We are available by phone Monday to Friday from 9:00 to 5:00 PM EST.

Additional Article you may find helpful:

How do I reset my password?

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