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All CollectionsFAQTenant Insurance: Eligible Provinces
Why was my Standard Tenant Coverage policy cancelled?
Why was my Standard Tenant Coverage policy cancelled?
Updated over a week ago

To ensure your policy remains active, the monthly payment is attempted 3 days before the renewal date. If payment is not made by your renewal date, the Standard Tenant Coverage will be cancelled.

If your insurance was cancelled incorrectly, you can restart Tenant Coverage in the KOHO mobile app 👍

💡 Pro-Tip: To ensure smooth payments, make sure your KOHO balance is adequately funded. For added peace of mind, consider adding a backup payment method so you never run out of coverage.

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