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All CollectionsFAQTenant Insurance: Eligible Provinces
How do I make a Standard Tenant Coverage claim?
How do I make a Standard Tenant Coverage claim?
Updated over a week ago

Claims need to be submitted through the insurance administrator. Claims can be submitted by email to [email protected].

As well, you can access the email address to submit a claim in the KOHO mobile app:

  1. Open the KOHO app

  2. Go to the Discover tab, then select Tenant Insurance

  3. With an active policy, you can initiate a claim by selecting “Make claim”

Note: KOHO cannot assist with claims-related questions as KOHO does not manage orassess claims. This is the sole ownership of the administrator of the insurance product. You should contact the insurance provider directly.

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