Before we can complete your account, we need to verify your identity. This will let us build a secure profile + protect you from fraud.
Your identity may be verified automatically if you have an adequate credit file where the name, address, and date of birth match what you used to sign up for KOHO.
If we can't verify you automatically, we'll need to manually review your account. We'll need 2 documents from you. Please choose 2 options, from 2 different categories.
*P.S. For images of your photo ID, please send the front and back
Once we receive your documents, it will take 1-2 business days for our team to review. Reach out through in-app chat if you have any questions 💬