Outbound e-Transfers from KOHO are only available for fully verified accounts.

If you're having trouble sending an e-Transfer, check that:

  1. All fields entered, such as recipient's name, security question and security answer are between 3 - 40 characters.

  2. The security answer can not be the same as the security question.

  3. No special characters ($,%,?) allowed for the security answer or security question. If you have a question mark in your security question, you have to remove it!

  4. Check that you have not exceeded your Account Velocity Limits.

Once that's all verified, you should be good to go!

Did this answer your question?