With KOHO, you’re always in control. If you ever suspect that someone is using your KOHO card, simply Lock your card in-app under More > Cards > Lock Card

Once you Lock your card, contact our Support Team via our in-app chat immediately so we can investigate or begin a formal Dispute process. Your KOHO Visa card is also protected under Visa’s Zero Liability Policy, so you can have a peace of mind knowing that you’re protected from unauthorized use of your card or account information (even when you’re travelling!). 

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