![](https://downloads.intercomcdn.com/i/o/545680/4e3724b5ef0f6024c04e66b9/59ae90ed1ac158fa0c10ff3a236b7a73.png)
Refunds & Cancelled Purchases
Waiting to receive money back from a purchase?
6 articles
![](https://downloads.intercomcdn.com/i/o/527190/1ec159013787250914729c94/85ad4e10df35eea131d2e66b4f24743d.png)
Get Started with KOHO
Interested in joining KOHO? Find out how to get an account here!
11 articles
![](https://downloads.intercomcdn.com/i/o/527179/047d37cb3578a8d6625fe905/f260f82f0aeb60e69faf583996aa2e9f.png)
Move Money
How to load your account and send money from KOHO
28 articles
![](https://downloads.intercomcdn.com/i/o/527165/b3e8265703ce557996047641/98a9af35ea90b99abc589f70c85a37cc.png)
Balance
Spendable, Savings, and Interest
12 articles
![](https://downloads.intercomcdn.com/i/o/527166/a1a84f4a8f06bdc2b4d80da3/08c054f06955592f5693cb536eee9895.png)
Credit
Credit Building, Secured Credit Building, and Cover
14 articles
![](https://downloads.intercomcdn.com/i/o/527180/a5cbf96e255f025582f19bc8/cd8613b15910c2b40cdda955fc76e3da.png)
My Account & Login
How to make updates to your personal information and login/access support
16 articles
![](https://downloads.intercomcdn.com/i/o/527168/22e370bbfab1fa0d26bdd712/5fd289b3f98277a47123436b779aa783.png)
My Plan
Learn how to maximize your KOHO account
18 articles
![](https://downloads.intercomcdn.com/i/o/527184/3a2b9851bcff1c05194df88f/db16295886ddd8fb43338844269c4324.png)
Your Cards
Learn about your card arrival times, activating your card, and how to replace a lost or damaged card
15 articles
![](https://downloads.intercomcdn.com/i/o/527171/a541044ba2cad029ea28f582/df42c5a020be5790bb91dd6ff1989fe8.png)
Spend
Understanding purchases made with your KOHO card.
22 articles
![](https://downloads.intercomcdn.com/i/o/527182/0cdfdb3a6eb9faf1df8f2d31/9c0e80f5f2319dfd6d955d80cf883901.png)
Security
Best practices on keeping your KOHO account safe & secure
9 articles
![](https://downloads.intercomcdn.com/i/o/527191/52199b7c802a573b3900c76e/88b2f9023b776b3d8e74a695428dccea.png)
Referrals
Refer your friends to KOHO and earn!
1 article
![](https://downloads.intercomcdn.com/i/o/527176/8fbe60bb26fc51547788a1a0/298d7f505dd160f5c4cc907bb96471e1.png)
Financial Coach
Improve your financial knowledge with these tips and tricks!
5 articles
![](https://downloads.intercomcdn.com/i/o/527178/f5e0d1d061fcb192b7d31d2b/4da3c5b1e5cbf129444e16b1256f6648.png)
FAQ
Answers to the most popular questions we get!
39 articles