Travel Insurance offers coverage for a wide range of unexpected travel disruptions so you can travel with confidence ✈️
How do I get Travel Insurance?
When you sign up for a paid plan (Essential, Extra, or Everything), you can enrol for Travel Insurance. Just open the KOHO app, head to the Discover tab, and choose Travel Insurance 👍
What can Travel Insurance cover?
With Travel Insurance, you may have access to the following coverages:
Emergency Medical Coverage
Trip Cancellation and Trip Interruption
Lost Baggage Coverage
Rental Car Coverage
You can also buy Travel Insurance for others joining your trip. For more details, visit the TuGo Travel Insurance FAQ page.
How can I pay for Travel Insurance?
To earn cash back with your KOHO card, ensure you have your card details ready and your account loaded, so you can easily enter the card information on the travel insurance payment page.
To add funds to your KOHO account, learn more here.
I have a question about my Travel Insurance, who do I contact?
The easiest way to get information about your Travel Insurance is by referring to the policy documents for your coverage that you receive by email after purchase.
If you have any questions regarding your policy, contact our insurance partner, Walnut, at 1-855-558-1605 or via email at [email protected].
How do I access my policy #?
You can access your policy number within the confirmation email after purchasing your policy.
As well, you can view your policy # in the KOHO mobile app:
Open the KOHO app
Go to the Discover tab, then select Travel Insurance
Scroll down to the Policy details section to find your policy # and the start and end date.
Kindly note that if you have recently updated your policy, you should refer to the email from TuGo Insurance for the most recent information about your policy.
Where can I see my Travel Insurance Policy Certificate?
After you sign up for travel insurance, you will receive a confirmation email with your policy and insurance certificate.
If you have any questions regarding your policy, please reach out to our insurance partner, Walnut, at 1-855-558-1605 or via email at [email protected].