KOHO uses two steps to identify your rent payment each month:
Automatic Detection
We automatically look for a transaction that matches the following criteria:
Amount: Must be within 15% below your rent amount (paying more is fine — there’s no upper limit).
Timing: The payment must be made within 15 days before or after your rent due date.
Example:
Rent due date: October 1
Eligible automatic detection window: September 16 to October 16
Rent amount: $1,000 → Any payment of $850 or more within that date range will be automatically detected as rent.
Manual Review (If automatic detection doesn’t find a match)
If no matching payment is found automatically, our system expands the search window for you to classify the payment manually:
Start Date: 45 days before your rent due date
End Date: The current date and time
Example:
Rent due date: November 1
Manual review window: September 17 to Today (Now)
This ensures we still catch your rent payment even if it falls slightly outside the automatic detection range.
💡 Although we encourage every KOHO member to use Rent Reporting, there may be scenarios (such as partial payments) where it might not be applicable. Please refer to our Rent Reporting eligibility guide to check if you can use Rent Reporting.