Important: Joint accounts are not yet available on all accounts. We’re gradually rolling them out and will notify you once they’re ready for you.
To start a Joint account:
Open the KOHO app
Go to Settings > Switch account > Open a Joint account
Enter your partner’s email. That’s it, they’ll get an invite!
Does my Joint partner need a KOHO account already?
Nope. Your Joint account partner can be an existing KOHO member or someone who hasn't used KOHO yet.
In either case, tell them to look for an invitation email sent by KOHO and to click on the 'Open account' button.
If your Joint account partner already uses KOHO, send the invite to the email they use for their KOHO account.
What if both of us already use KOHO?
You’re already halfway there. One of you just needs to send the invite:
In the KOHO app: Settings > Switch account > Open a Joint account
Your partner can accept the invite by clicking 'Open account' in the invitation email. Or they can open the KOHO app, go to the home screen, and tap 'Open Joint account with [your name]’.
They can also use the invite code (in the same email):
In the app, go to: Settings > Open a Joint account > I have an invitation code
Paste the invitation code to complete the setup.
The 'Joint account' link is not working for me. Now what?
Try these steps:
Ensure you are opening the email on your mobile device.
Update your KOHO app from the App Store or Google Play Store.
Make sure the invite was sent to the same email tied to your KOHO account. Check under Settings > Personal Details. If it’s not the same, ask your partner to cancel and resend the invite to the correct email address.
My partner accepted the invite, but we don’t see a Joint account yet.
The Joint account is created only when:
Both of you have KOHO accounts
*Joint account functionality is currently only available within the KOHO mobile app. You will not be able to create or access your Joint account on KOHO Web.