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How much time do I have to respond to a transaction alert?

Updated over 3 weeks ago
  • To confirm a transaction: You have 24 hours from the time of the decline to let us know if the transaction was yours. If you don't respond, the transaction alert will expire.

  • To make a purchase with the same merchant: Once you verify a merchant, they will be temporarily approved for 24 hours. You can try the transaction again within that 24-hour window without being asked to verify the transaction again.


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