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Why do some declined transactions show a transaction alert while others don't?

Updated over a week ago

To keep your account secure, we sometimes decline transactions when we suspect potential fraud. Rather than simply blocking the transaction, we allow you to verify whether it was you trying to make the purchase. This helps us provide better security to your account while ensuring you can complete legitimate transactions quickly.

As well, declined charges for reasons such as non-sufficient funds, incorrect expiry date or card verification value, unsupported countries, or merchant categories cannot be bypassed. You can view all declined transaction notifications in your notification centre. Learn more here.

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