A transaction alert is a notification you receive in the KOHO app when we decline a transaction that we suspect might be fraudulent. We send you an alert asking you to verify whether you attempted to make the purchase, which allows you to approve the merchant for 24 hours so you can complete any future transactions with them.
Important: Transaction alerts only appear for transactions declined due to suspected fraud. Other types of declined transactions (insufficient funds, incorrect card details, etc.) will not show up here. Read more about handling these other declines here.