For your security: KOHO will only send transaction alerts through the KOHO mobile app - never via email or SMS.
Your account security is our top priority. We always direct you to verify transactions within the app because bad actors often use phishing scams through email and SMS to steal account information. Please stay vigilant and only respond to verification requests within the KOHO mobile app.
Transaction verification is only available through the mobile app and requires an active internet connection - this feature is not available on KOHO Web. If you don't have the app installed, you can download it from the App Store or Google Play.