When uploading your rental agreement, please make sure the rent details match the information you provided during sign up for Rent Reporting.
Why is a rental agreement needed for Rent Reporting?
We use it to verify your rent information and share it with Equifax as part of your Rent Reporting. Check your emails or communications with your landlord to find it 👍
How do I upload my rental agreement in-app?
First, you will need to download your rental agreement to your mobile device. We recommend saving it in PDF form.
For more information on viewing downloaded files on your mobile device, refer to the guides below:
What types of files can you upload?
We accept files up to 10 MB in size and currently support .pdf and .docx formats.
What if my rental agreement upload does not work?
Please note that we currently do not support image uploads. We recommend converting your rent agreement file using the Adobe Acrobat JPG to PDF converter.
If you're still having trouble uploading your rent agreement, please contact our support team through the app or our web portal for further assistance.