General Information

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21 articles in this collection
Written by Jaclyn, Lara, Parween and 5 others

Refreshing the KOHO Experience

Take a look at your brand new app
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Written by Colin
Updated over a week ago

Meet our new virtual assistant

They can give you instant answers to all our frequently asked questions.
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Written by Nicole
Updated over a week ago

KOHO's Merchant PowerUp Program

Receive extra PowerUps when making purchases with participating merchants
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Written by Laura
Updated over a week ago

What is KOHO?

The average KOHO user reduces their spend by 15% and saves nearly $500
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Written by Parween
Updated over a week ago

KOHO Non-Reloadable Visa Prepaid Card

Not to be confused with the cards we issue upon account creation
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Written by Jaclyn
Updated over a week ago

Our New Rewards Program for Referrals & Direct Deposit

Earn extra PowerUps when you refer friends or have your paycheque deposited into KOHO
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Written by Lara
Updated over a week ago

Should I get KOHO Premium?

Level up your perks with KOHO Premium.
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Written by Jaclyn
Updated over a week ago

STATUS PAGE⚠️

Your one-stop shop for all status updates. Check here to see if all systems are a go!
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Written by News
Updated yesterday

How Does KOHO Stack Up?

Why use KOHO? Let us tell you.
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Written by Jaclyn
Updated over a week ago

Get the most out of KOHO

What's the best way to use my KOHO account?
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Written by Jaclyn
Updated over a week ago

Does KOHO affect my credit score?

Nope.
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Written by Jaclyn
Updated over a week ago

The Features of KOHO Premium

What is KOHO Premium? 2% cash back, no FX fees, financial coaching, price matching and higher velocity limits
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Written by Jaclyn
Updated over a week ago

What is a KOHO Joint Account?

Wondering if you can share an account? Or how to invite someone to a Joint Account? Read on for all the features you need to know.
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Written by Parween
Updated over a week ago

What is my Spendable?

Balance vs. Spendable
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Written by Steph
Updated over a week ago

How Do You Make Your Money?

How does KOHO make money?
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Written by Jaclyn
Updated over a week ago

Trouble Signing Up for KOHO

Can't find your address? Haven't received the verification email? App is freezing or acting freaky?
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Written by Jaclyn
Updated over a week ago

Can I use my card for online gambling?

No.
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Written by Jaclyn
Updated over a week ago

Are you a bank?

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Written by Jaclyn
Updated over a week ago

Are you available in Quebec?

YES!
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Written by Jaclyn
Updated over a week ago

Is KOHO CDIC Insured?

We understand that you want to make sure your funds are safe with us.
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Written by Lara
Updated over a week ago

Why am I not receiving push notifications?

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Written by Parween
Updated over a week ago