General Information

Why can't I get a hold of KOHO over the phone?

Written by Laura
Updated this week

How to get early access to your CERB benefits?

Take advantage of accessing your governments benefits such as CERB faster

Written by Brittany
Updated over a week ago

Tax Year-End Contest

Share part or all of your tax year-end email to win an extra 1% cash back for 90 days. The contest ends April 21st @ 11:59 pm EDT.

Written by News
Updated over a week ago

Refreshing the KOHO Experience

Take a look at your brand new app

Written by Colin
Updated over a week ago

Meet our new virtual assistant

They can give you instant answers to all our frequently asked questions.

Written by Nicole
Updated over a week ago

KOHO's Merchant PowerUp Program

Receive extra PowerUps when making purchases with participating merchants

Written by Laura
Updated over a week ago

What is KOHO?

The average KOHO user reduces their spend by 15% and saves nearly $500

Written by Parween
Updated over a week ago

KOHO Non-Reloadable Visa Prepaid Card

Not to be confused with the cards we issue upon account creation

Written by Jaclyn
Updated over a week ago

Our New Rewards Program for Referrals & Direct Deposit

Earn extra PowerUps when you refer friends or have your paycheque deposited into KOHO

Written by Lara
Updated over a week ago

Should I get KOHO Premium?

Level up your perks with KOHO Premium.

Written by Jaclyn
Updated over a week ago

How Does KOHO Stack Up?

Why use KOHO? Let us tell you.

Written by Jaclyn
Updated over a week ago

Get the most out of KOHO

What's the best way to use my KOHO account?

Written by Jaclyn
Updated over a week ago

Does KOHO affect my credit score?

Nope.

Written by Jaclyn
Updated over a week ago

The Features of KOHO Premium

What is KOHO Premium? 2% cash back, no FX fees, financial coaching, price matching and higher velocity limits

Written by Jaclyn
Updated over a week ago

What is a KOHO Joint Account?

Wondering if you can share an account? Or how to invite someone to a Joint Account? Read on for all the features you need to know.

Written by Parween
Updated over a week ago

What is my Spendable?

Balance vs. Spendable

Written by Steph
Updated over a week ago

How Do You Make Your Money?

How does KOHO make money?

Written by Jaclyn
Updated over a week ago

Trouble Signing Up for KOHO

Can't find your address? Haven't received the verification email? App is freezing or acting freaky?

Written by Jaclyn
Updated over a week ago

Can I use my card for online gambling?

No.

Written by Jaclyn
Updated over a week ago

Are you a bank?

Written by Jaclyn
Updated over a week ago

Are you available in Quebec?

YES!

Written by Jaclyn
Updated over a week ago

Is KOHO CDIC Insured?

We understand that you want to make sure your funds are safe with us.

Written by Lara
Updated over a week ago

Why am I not receiving push notifications?

Written by Parween
Updated over a week ago