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How do I replace my Virtual card?
Updated over a week ago

With KOHO, you can have total control over your Virtual card. If your Virtual card has been compromised, you can replace it in-app within seconds. Here's how:

  1. Navigate to "My cards"

  2. Tap on the Virtual card

  3. Look for the words "Need a replacement"

  4. Hit "Request one" to make the change official

  5. Done! Your new Virtual card is ready to rock 🚀

Please note that if you're replacing a card to cancel a recurring subscription, you must contact the merchant directly to remove your card details, as it may still be charged due to Mastercard's tokenization feature.

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