If you need to cancel an e-Transfer sent from your KOHO account, just follow these steps in-app:

  • Head to $ > Pending transfers

  • If it's still possible to cancel this e-Transfer, you'll see it listed under "Transfers Sent"

  • Select Cancel > Cancel Transfer > Yes > you're all set!

Good-to-Knows:

  • It's not possible to cancel K2Ks (KOHO-to-KOHO transfers) as they are immediately deposited into the KOHO account ⚡️

  • If you've sent an e-Transfer to a recipient with auto-deposit, it also won't be possible to cancel this e-Transfer

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