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Why was my Rent Reporting cancelled?
Updated over 4 months ago

We will automatically cancel your Rent Reporting line with Equifax if any of the following apply:

  1. Once you cancel Rent Reporting in-app

  2. Once you miss 3 rent payments in a row

  3. If you are no longer paying for either Credit Building or a paid KOHO Plan (Essential, Extra or Everything)

If Rent Reporting was incorrectly cancelled, you can start Rent Reporting again in-app.

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