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What’s the difference between a soft and hard inquiry?

Updated this week

Credit bureaus record two types of checks on your credit report: soft and hard inquiries. Both show information about your credit profile, but the level of detail is different and only one can affect your score.

What is a soft inquiry?

A soft inquiry (soft pull) provides a basic view of your credit health. It doesn’t affect your credit score, and other lenders can’t see it. Soft inquiries are used for non-lending purposes such as viewing your score or checking eligibility for certain products.

What to know?

  • Requires your permission

  • Doesn’t impact your credit score

  • Only you can see it on your credit report

  • Other lenders can’t see it

When KOHO uses soft inquiries?

  • When creating a KOHO account

  • When you view your credit score in the KOHO app

  • When we check eligibility for features like Pay Later, Cover, or Credit Building subscriptions


What is a hard inquiry?

A hard inquiry (hard pull) happens when a lender needs more detailed information to make a lending decision. This can cause a small and temporary decrease in your credit score.

What to know?

  • Requires your permission

  • Can slightly lower your credit score for a short period

  • Other lenders can see it on your report

When KOHO uses hard inquiries?

Hard inquiries are only used when applying for lending-based products that require a full credit assessment. KOHO doesn’t currently offer a product that uses a hard inquiry, but this may apply to future lending products.

For our Line of Credit through Fora (our partner):

  • a soft inquiry is used for pre-approval, and

  • a hard inquiry is only used if you move forward with the full approval.

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