Note: KOHO Crypto may not be available to everyone yet. If you don’t see the Crypto option in your KOHO app, stay tuned, we’ll share updates when it becomes available to you.
KOHO has partnered with Ndax to bring crypto asset trading to your KOHO app. You can buy and sell top market-capitalization crypto assets, such as Bitcoin and Ethereum, with all trades processed through Ndax.
Ndax is a Canadian crypto trading platform that is:
A registered investment dealer under Canadian securities legislation
A member of the Canadian Investment Regulatory Organization (CIRO)
A member of the Canadian Investor Protection Fund (CIPF)*
Crypto asset prices can be highly volatile. Make sure you understand the risks before buying or selling crypto assets.
Who can use KOHO Crypto?
You can buy and sell crypto in KOHO if you:
✅ Have a verified KOHO account
✅ Have added money to your Spendable balance*
✅ Have provided additional personal and financial information to complete your crypto account
✅ Have completed an Appropriateness Questionnaire (AQ) administered by Ndax
This extra step is required to comply with Canadian regulations.
What crypto assets can I trade?
You can buy and sell from the supported crypto assets below, currently available in the app:
Bitcoin (BTC)
Ethereum (ETH)
XRP (XRP)
Solana (SOL)
USD Coin (USDC)
Cardano (ADA)
Dogecoin (DOGE)
Avalanche (AVAX)
Sui (SUI)
Hedera (HBAR)
Sei (SEI)
Chainlink (LINK)
Litecoin (LTC)
Aave (AAVE)
Uniswap (UNI)
Stellar (XLM)
Polkadot (DOT)
NEAR Protocol (NEAR)
Arbitrum (ARB)
Polygon (POL)
To suggest other assets, go to the Profile page (top left) > Support > Feature Requests.
Where is my crypto stored?
Your crypto is stored securely using an institutional-grade custody setup.
Crypto trading in KOHO is powered by Ndax. Ndax is required to hold at least 80% of client crypto with independent, third-party custodians—specialized firms dedicated to safeguarding digital assets.
A small portion of crypto may be held in Ndax’s secure wallet infrastructure to support day-to-day operations, while the majority remains in highly secure custody environments.
Learn more about Ndax’s security measures at ndax.io/security.
What should I know before buying?
Crypto prices can change quickly, which means you could lose some or all of the money you spend.
Some important things to know before buying crypto:
Crypto assets are not protected by the Canadian Investor Protection Fund (CIPF)
Crypto assets are not protected by the Canada Deposit Insurance Corporation (CDIC)
Crypto assets are not insured under any government-backed protection program
Past performance does not guarantee future results. KOHO and Ndax do not provide investment advice.
If you’re unsure whether crypto is right for you, consider reviewing independent educational resources or speaking with a qualified financial advisor.
What if KOHO or Ndax is down?
If KOHO or Ndax is temporarily unavailable, you might not be able to trade or view your crypto during that time. Your assets will remain held with Ndax during that time.
Crypto prices may change while the service is offline, so the value you see when it's back up could be different.
Where can I learn more about crypto?
You can visit securities-administrators.ca for general info about crypto and its risks.
KOHO may also share tips on how the feature works, but we do not give investment advice or recommend any specific assets.
Why wasn’t I able to open a KOHO Crypto account?
In some cases, you may not be able to set up a KOHO Crypto account. This could be due to regulatory or verification requirements.
If you're having trouble with verification, our team can help. Reach out to our support team in-app or through KOHO web.
If you’re unable to complete crypto setup, our partner Ndax can help review your account. You can contact their support team at [email protected].
Still have questions?
Reach out through the KOHO app. We’re happy to help explain how to buy and sell crypto with KOHO. While we can walk you through how to buy and sell, we can’t offer advice or opinions about crypto performance.
*Ndax Canada Inc. (Ndax). All rights reserved. Ndax is a registered investment dealer under securities legislation in all provinces and territories of Canada, and is a member of the Canadian Investment Regulatory Organization (CIRO) and of the Canadian Investor Protection Fund (CIPF). CIPF coverage does not extend to any virtual assets held in user's accounts.