This feature is part of a limited release, so it might not be available to everyone just yet.
CyberScout, powered by Walnut, is cyber protection that helps if your personal information is stolen or your money is taken through fraud. It’s designed to cover the costs of recovering your identity and securing your accounts, so you're not on your own if something goes wrong.
Who can get Cyber Protection, and what are the fees?
Cyber protection is available to all KOHO members for $15/month.
✅ Available across Canada, including Quebec
What’s included with cyber protection?
You’ll get identity theft protection and 24/7 support, with:
24/7 access to CyberScout’s Resolution Center
Online Dark Web Monitoring for your entire household
Social Media monitoring for cyberbullying
Online ID Vault and Educational Resources
Up to $1,000,000 in annual coverage
$0 deductible
Lost wages – up to $1,500 per week (maximum 8 weeks)
Legal consultation – up to $1,000
Travel costs – up to $1,000
Elder care or childcare – up to $1,000
CPA costs to fix tax identity issues – up to $1,000
Reimbursement for stolen funds from unauthorized online transactions
Coverage for medical identity theft and cyberbullying-related costs
24/7 expert support also includes:
Creating a Fraud Victim Affidavit
Notifying creditors and government agencies like the CRA
Building a detailed case file
Ongoing check-ins from a fraud specialist (6-month follow-up)
📌 Report incidents within 60 days to make the most of your coverage.
How do I sign up?
Open the KOHO app
Go to the Discover tab
Tap CyberScout
Complete a quick checkout to get started at $15 a month
💡 You’ll get a confirmation email from CyberScout with a link to set up your account.
How do I access the CyberScout dashboard?
Open the KOHO app
Go to Discover, then tap CyberScout
Tap Go to Dashboard
You'll need the username and password you set up with CyberScout. (Single sign-on is coming soon.)
What happens if I miss a payment?
If you miss a payment, you’ll still have cyber protection until the end of that calendar month. If the fee isn’t paid by then, your coverage will be cancelled.
How do I cancel CyberScout?
If you're paying monthly:
Open the KOHO app
Go to Discover, then tap
CyberScoutTap Cancel
Your coverage will stay active until the end of your current billing cycle.
💡 If you re-enroll in the future, you'll need to pay the $15 monthly fee again and log in using the same CyberScout credentials you originally created.
Still have questions?
If you have questions about your Cyber Protection plan or need help with claims:
👉 Open the KOHO app and go to the CyberScout page under the Discover tab for more information.
For help with claims or account setup, you can contact CyberScout directly:
📧 [email protected]
☎️ 1-833-958-1013
