Important Updates on the Canada Post Service Disruption

Canada Post workers are on a nationwide strike. Mail service across the country may be delayed or temporarily paused until further notice.

Delivery of KOHO cards may be delayed or temporarily suspended until service resumes. This includes cards that were already ordered before the strike began. We will share updates as Canada Post provides them.

Regarding cash deposits, we expect Canada Post retail locations to stay open despite the potential strike. We recommend using Canada Post outlets inside Shoppers Drug Mart/Pharmaprix stores for your cash loading needs. We'll notify you promptly if this situation changes.