Our support team can't view upcoming direct deposits to your account. However, you'll receive an in-app notification as soon as your deposit arrives.
You can typically expect your direct deposit within 1–2 business days after it’s issued. For CRA deposits, allow up to 5 business days from the scheduled payment date.
If your deposit hasn’t arrived by 12 PM EST on the expected day, we’re here to help! Please gather the following details before reaching out:
Deposit issue date
Amount
22-digit trace number
Once you have this information, start a chat with us. Keep in mind that if the funds were sent later in the day, they might be deposited the following business day.
We don't process direct deposits on Sundays!