If you're having trouble signing up because your address is not popping up, don't sweat. For whatever reason, Canada Post has issues recognizing some rural addresses. 

Here's what to do:

  • In the app, choose an address that is closest to you
  • Write us via in-app chat with your correct, full mailing address
  • We will update our system, and make sure your card gets sent out to the right address

That's it 💌

Did this answer your question?