If you don't activate your card right away, then you'll be missing out on the glory and wonder of life with KOHO. Just kidding, but it is important to complete your card activation as soon as possible. Calling to activate and then syncing your PIN are key steps in creating a secure account. 

It's super easy, too:

  1. Call 1-855-564-6999, Option 1 to activate and set your PIN.
  2. Load funds onto your card. Read how here
  3. Make an in-store purchase to activate your card. For this first transaction, insert your card + input your PIN. You can use the tap function after completing this step.

Let us know through our in-app chat if you've got any questions. We're psyched to have you with us 🙌


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