With KOHO, you’re always in control. If you ever suspect that someone is using your KOHO card, simply Lock your card in-app under Settings > Lock Card.
Once you Lock your card, contact our Support Team via our in-app chat immediately so we can investigate further. Your KOHO Visa card is also protected under Visa’s Zero Liability Policy, so you can have a peace of mind knowing that you’re protected from unauthorized use of your card or account information (even when you’re travelling!).