# How do I replace my Virtual card?

> With KOHO you can have total control over your Virtual card If your Virtual card has been compromised you can replace it inapp within seconds Heres how 

Source: https://help.koho.ca/en_us/how-do-i-replace-my-virtual-card-rJM0qscLbg

Last updated: 2026-08-11T14:09:23.824Z

You can replace your Virtual Card directly in the KOHO app or on the web portal.

1.  Go to **Cards**
2.  Select your **Virtual Card**
3.  Select **Replace card**
4.  Follow the prompts

Your new Virtual Card will be ready to use once the replacement is complete.

**Note:** Virtual Card replacements are limited to once every 30 days.

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## **Will replacing my Virtual Card stop a subscription?**

Not always. Replacing your Virtual Card may not stop recurring charges from merchants or subscriptions.

When you add your card to a service like Uber, Netflix, or another merchant, they may use a secure digital token instead of storing your actual card number. In some cases, this token can continue to process charges even after your card is replaced.

To stop future charges, you should cancel the subscription or remove your card directly with the merchant.

If you see a charge you don’t recognize or believe a transaction is unauthorized, you can report it directly in the KOHO app:

1.  Go to your **Transactions**
2.  Select the transaction
3.  Tap the three dots **(...)** or **More**
4.  Choose **Report an issue**
5.  Follow the prompts to submit your dispute

Our team will review the report and help with the next steps.