# How do I e-Transfer to KOHO?

> Nous offrons une variété de façons de charger votre compte KOHO avec le virement électronique Interacᴹᴰ       Option 1  Utilisez votre adresse courriel unique

Source: https://help.koho.ca/en_us/how-do-i-e-transfer-to-koho-ByOj9iqUx

Last updated: 2026-08-11T14:09:47.185Z

_We offer a variety of ways to load your KOHO account via Interac**®** e-Transfer!_

## **Option 1: Using your unique KOHO email address** 

1.  Log into your [KOHO](https://www.koho.ca/) app > click Add money > e-Transfer > KOHO (Instant). Or Log into KOHO [Web](https://web.koho.ca/login) > Add Funds > e-Transfer funds to your account
2.  Make a note of your unique e-Transfer email address listed under “copy & paste this email”
3.  Open up the bank institution you’re with (Ie. CIBC, BMO, TD, etc), and go to your e-Transfer section.
4.  Create a new contact under the name of KOHO with your unique e-Transfer email you copied from the KOHO app.
5.  Send e-Transfer!  

**Please note: It's not possible to deregister/disconnect your unique KOHO e-Transfer email from auto-deposit.** 

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## **Option 2: Set-up auto-deposit with your KOHO account** 

1.  Log into your [KOHO](https://www.koho.ca/) app > click Add money > e-Transfer > scroll down to Personal > set-up Autodeposit
2.  Enter the primary email you wish to register for auto-deposit
3.  Check your inbox for the verification email, and click the link to complete the registration
4.  Done!

All future Interac**®** e-Transfers sent to that email address will be deposited to your KOHO account.

**You can register and deregister your personal email for auto-deposit to KOHO at any time in-app.** 

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## **Option 3: Deposit to your KOHO account from the Interac® portal** 

When receiving an Interac**®** e-Transfer (from yourself or someone else) you can choose to deposit those funds to KOHO from Interac**®**'s portal:

Tip: If you need to create a security answer/password, don't use any special characters (-, !, ?), otherwise the e-Transfer will be declined.

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## **Option 4: Add money using an Interac e-Transfer request**

If this option is available to you, you can add money by sending an Interac e-Transfer request to yourself. This lets you move money from another Canadian bank account into your KOHO account.

1.  Tap **Add money** > **Interac e-Transfer**
2.  Choose a preset amount or enter your own, then tap **Continue**
3.  Review the details and tap **Continue**
4.  We’ll send an Interac e-Transfer request to the email address on your KOHO account
5.  Open the request from your email and choose the bank account you want to transfer money from
6.  Complete the request and the money will be automatically deposited into your KOHO account

💡 **Prefer to send an e-Transfer manually?** From the amount screen, tap the **...** menu in the top right, then select **Autodeposit information** to view your manual transfer and Autodeposit details.

💡 **Reminder:** When completing the request, choose the other bank account you want to transfer money from, not your KOHO account.

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## **If your e-Transfer isn't Loading:**

Check that the notification type is **Email** and not Phone/SMS when creating the e-transfer to send to KOHO.

Some banks and credit unions do not support auto-deposit (the most common are listed below):

*   Manulife Bank of Canada
*   Laurentian Bank of Canada
*   Caisse populaire Alliance limitée
*   UNI Financial Cooperation
*   Tignish Credit Union Ltd
*   Access Credit Union

Any e-Transfers that are not auto-deposit enabled can take up to 30 minutes. If you would like your funds sooner, please try using our [debit card loading](https://help.koho.ca/en/articles/6178806-debit-card-loading) instead.

Want to see your e-Transfer limits? Open the KOHO app and tap the profile icon in the top left-hand corner > **Account velocity limits**.

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## **Particular Banking issues for sending an e-Transfer:**

*   [Why isn't my e-Transfer from CIBC being processed?](https://koho.kustomer.help/en_us/why-isn't-my-e-transfer-from-cibc-being-processed-rkUi5i9Ibx)

## **How long will it take to see the e-Transfer you sent us on your account?**

*   [e-Transfer Time to Load](https://koho.kustomer.help/en_us/e-transfer-time-to-load-rywj9s58Wg)

**_If your e-Transfer is taking more than three hours to fund your account, please reach out to us through our in-app chat so our team can help you load your account._**