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Can I withdraw from my Credit Building funds?
Can I withdraw from my Credit Building funds?
Sinead avatar
Written by Sinead
Updated over a week ago

Yes, you can! While withdrawing from your tradeline (line of credit) is not required, if you wish to access your Credit Building funds, select the Profile icon in the upper right of your app, scroll down to Credit Building utilization, and select the ellipses (...) in the upper right corner > choose Transfer. The app will ask you to confirm how much you’d like to withdraw, and then verify the process by sending a code sent to your phone number to enter.

As a heads up, you may not be able to withdraw those funds if we’re in the process of reporting your progress to the credit bureau! You'll need to wait a couple of days and try again.

Once the withdrawal is confirmed, the funds take 96 hours to process. Our support agents aren't able to speed up this withdrawal.

For example, if you request a withdrawal at 9.02 am EST on Monday, these funds will be deposited into your account at 9.02 am EST on Thursday.

It's not possible to make two consecutive withdrawals from your tradeline (line of credit) without paying back the first amount that is due. We encourage you to make a payment of the amount withdrawn before making any other request.

As a last note, if you choose to withdraw those funds, the repayment will be due on the billing date (ie. when the monthly fee is charged). The billing date is based on the registration date, and it's not possible to change or defer the repayment date.

Just so you know, if you cancel your Credit Building subscription during this processing time, the withdrawal will not be successful because only active Credit Building subscribers can withdraw these funds.

To repay what was withdrawn from your Credit Building tradeline (line of credit), you will need to select the Profile icon in the upper right of the app, scroll down to Credit Building Utilization, and select the three dots in the upper right to Transfer back funds. You will then select the amount you want to repay and then confirm!

Why was my line of credit withdrawal request canceled?

Your withdrawal request may have been canceled due to a couple of reasons.

  • If you have any pending withdrawals during your billing subscription date, the system may automatically cancel it.

  • If your billing date falls within the 96 hours it takes to process your request, it may also be canceled automatically by our system.

But don’t worry, we have a helpful suggestion to prevent this from happening again in the future! We kindly recommend that you withdraw your funds outside of your billing date. This way, you can avoid any potential conflicts and ensure a smooth process.

Please keep in mind that our support team won’t be able to process your canceled request. Just make another request in-app, and you can expect those funds within 96 hours (4 days).

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