e-Transfer is the easiest and quickest way to get money on your KOHO account. In short, you’ll load money onto your KOHO account by sending an e-Transfer from your existing bank account.

 📲Think of it as sending an e-Transfer to yourself.

Here's the step-by-step:

1️⃣   In the KOHO app you’ll see all the information you need to send an e-Transfer by tapping the money button > Add funds to your account > Load via e-Transfers.
There, you’ll see:

              ✔️a unique email address 

              ✔️a security question 

              ✔️a security answer 

2️⃣ Log into your bank account (TD, BMO, CIBC, etc.) on desktop or using that institution’s mobile app

3️⃣ Go to the “send an e-Transfer” section and add KOHO as a new contact 

4️⃣ Input the unique email address, a security question, and a personalized security answer found in your KOHO app. Press Send!

You will see the funds on your KOHO account within 3 hours. If your bank charged you a fee, check out this article.

Additional Articles you may find helpful:
Can someone else load my card?
How do I set up Direct Deposit?
Why was my e-Transfer declined?

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