How to set up a debit from your KOHO account to TransferWise:

  1. We are unable to accept a Pre-Authorized Debits (PAD) from TransferWise using your KOHO direct deposit account details.
  2. Instead, you can use your 16 digit KOHO pre-paid Visa card number in order to initiate a payment from your KOHO account to TransferWise. Simply input your card details to initiate a debit from your KOHO account to Transferwise.

A reminder that the maximum amount you can transact using your KOHO card is $3000 CAD per 24 hours. If your transaction exceeds this amount, it will be rejected. 

How to receive a credit to your KOHO account from TransferWise:

  1. We do accept a pre-authorized credit using your direct deposit account details from TransferWise to your KOHO account as long as the name on your TransferWise account matches your KOHO account.* You can find your direct deposit information in the app by clicking $ > Set up direct deposit
  2. We do not accept an Interac e-Transfer from TransferWise to your KOHO account as a credit method. Please direct any e-Transfers from TransferWise to your external bank account if it is supported by TransferWise. 

*If the name on your TransferWise account is different than the name on your KOHO account (i.e. a business account), we, unfortunately, are unable to process it.

Let us know through our in-app chat if you have any trouble 💸

Additional Articles you may find helpful:
Can someone else load my card?
Options for loading your KOHO card
Can I link my KOHO card with my PayPal, Xoom, or Stripe account?

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