How to set up a debit from your KOHO account to TransferWise:
- We are unable to accept a Pre-Authorized Debits (PAD) from TransferWise using your KOHO Direct Deposit account details
- Instead, you can use your 16 digit, KOHO pre-paid Visa card number in order to initiate a payment from your KOHO account to TransferWise. Simply input your card details to initate a debit from your KOHO account to Transferwise
A reminder that the maximum amount you can transact using your KOHO card is $3000 CAD per 24 hours. If your transaction exceeds this amount, it will be rejected.
How to receive a credit to your KOHO account from TransferWise:
- We do accept a Pre-Authorized Credit using your Direct Deposit account details from TransferWise to your KOHO account as long as the name on your TransferWise account matches your KOHO account.* You can find your Direct Deposit information in the app by going to the Move Money tab > Direct Deposit.
- We do not accept an Interac e-Transfer from TransferWise to your KOHO account as a credit method. Please direct any e-Transfers from TransferWise to your external bank account if it is supported by TransferWise.
*If the name on your TransferWise account is different than the name on your KOHO account (i.e. a business account), we unfortunately are unable to process it.
Let us know through our in-app chat if you have any trouble 💸
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