Overall Status: ✅
_______________________________________
Legend
✅ System is running | ⚠️ System is experiencing some issues | ❌ System is down
_______________________________________
Loading & Payments
✅ Inbound e-Transfers to load account
✅ Outbound e-Transfers to a non-KOHO account
✅ Bill Pay
✅ Direct Deposit
✅ Pre-Authorized Credits
✅ K2K Transfers
✅ Transfer between Personal and Joint accounts
Card Functionality
✅ Physical Card Purchases
✅ Virtual Card Purchases
✅ ATM Withdrawals
App Functionality
✅ Onboarding
✅ Goals
✅ PowerUps
✅ RoundUps
✅ Other pages
Support
✅ In-app Chat*
✅ Phone**
✅ Email*
* Chat and email response hours: Weekdays, 9am-9pm EST | Weekends, 9am-5pm EST
** Phone hours: Weekdays, 9am-5pm EST