Overall Status: ✅
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Legend
✅ System is running | ⚠️ System is experiencing some issues | ❌ System is down | ⭐️Important
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Loading & Payments
✅ Inbound e-Transfers to load account
✅ Outbound e-Transfers to a non-KOHO account
✅ Bill Pay
✅ Direct Deposit
✅ Pre-Authorized Credits
✅ K2K Transfers
✅ Transfer between Personal and Joint accounts
Card Functionality
✅ Physical Card Purchases
✅ Virtual Card Purchases
✅ ATM Withdrawals
App Functionality
⭐️ Security: Always make sure you use a unique password for your KOHO account. Read more on how to reset your password.
✅ Onboarding
⚠️ Goals
⚠️ PowerUps
⚠️ RoundUps
✅ Other pages
Support
✅ In-app Chat*
✅ Phone**
✅ Email*
* Chat and email response hours: Weekdays, 9am-9pm EST | Weekends, 9am-5pm EST
** Phone hours: Weekdays, 9am-5pm EST