Before we can complete your account, we need to verify your identity. This will let us build a secure profile + protect you from fraud.
One way to verify your identity is in-app by connecting to one of the following banks:
- Coast Capital
- EQ Bank
If you do not have an account with any of the following, upload an original, downloaded PDF of your most recent financial statement or phone bill (a hydro bill, internet bill, investment statement, or a CRA document will work too).
We can't accept photos, scans, or photocopies of documents (this is a Canadian financial regulation). Once you've got the two downloaded documents you can upload them through the link we provided you via email.
It usually takes up to 2-4 business days for our team to review your documents.
Reach out to us in-app if you have any questions, we're excited for you to join!