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What is cash back?
Updated over a week ago

You can get cash back on select purchases with your KOHO card! You'll see the cash back in your "Spend" tab once your purchase is marked as "settled" on your feed.

Want to know how much cash back you can earn? In-app, just tap Cash back and look under My cash back rate. For details on the rate, press the question mark button (?) next to the cash back rate for more information.

To earn extra cash back, we have partner cash back too!

You can also earn 2% cash back on select spending categories when you sign up for a Everything Plan 💎

How does cash back work?

To determine the cash back rate, it is dependent on the merchant category code (MCC) that the merchant uses to classify themselves at the time of purchase. The MCC is determined at the merchant level and could be unique to the merchant location or the payment terminal.

For example: If you recently made a purchase with Walmart, they may have the merchant category code as Retail. However, if you went to a different Walmart or pay terminal, they may classify themselves as Groceries.

To learn more about how cash back works, you can refer to our article here.

How do I redeem my cash back?


To redeem your cash back in-app, select Cash back on the Spend (home) page > Redeem.


Log into your account on KOHO Web. Under Cash back, select Cash out.

Some additional information:

  1. Cash back is a credit on select settled transactions using your KOHO card.

  2. KOHO members can, at any time, release accrued credits from within the app.

  3. KOHO reserves the right to end the promotion at any time, no less than 90 days from the initial implementation of cash back. Future authorizations or settled authorizations will not be eligible for cash back if and when KOHO has discontinued the promotion.

  4. Transactions typically take 3-5 days to settle. KOHO is not responsible for merchant settlement policies or timelines.

  5. 100% of the settled authorization amount is eligible.

  6. Cash back will not be accrued on any ATM withdrawal, e-Transfer, KOHO transfer, Bill Payment, pre-authorized debit, direct deposit, or other non-purchase-based transactions.

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